Legal Notices

This Privacy Policy explains how Zdruzhenie za edukacija i mobilnost LOESJE Bitola (“Loesje Bitola”, “we”, “us”, “our”, ) collects, uses, stores, and protects personal data when you visit or interact with our website.

1. Legal Basis and Applicable Laws

We process personal data in accordance with EU General Data Protection Regulation (GDPR), Republic of North Macedonia’s Law on Personal Data Protection, and Other applicable international data protection principles.

Where GDPR applies, our lawful bases include consent, legitimate interest, and legal obligation.

2. Personal Data We Collect

2.1 Contact Form Submissions

When you use our contact form, we collect:

• First name
• Last name
• Email address
• Subject
• Message content

Purpose: Responding to inquiries and communication

Legal basis: Consent

Retention: Stored only as long as necessary to respond or comply with legal obligations

2.2 Cookie Consent Records

We use a cookie consent plugin (“Cookie Admin”) that logs consent decisions.

Stored fields:

• Consent ID
• Consent status
• Country
• Anonymized IP address
• Date and time of consent

Retention: Stored indefinitely for compliance and audit purpose

Legal basis: Legal obligation (GDPR consent documentation)

2.3 Security & Login Logs

To protect our website from abuse and unauthorized access, we use security plugins.

2.3.1 Loginizer Security Plugin

Data collected:

• IP address
• Attempted username
• Date of last failed attempt
• Failed attempts count
• Lockouts count
• URL attacked

Retention: Automatically overwritten within 24 hours

Legal basis: Legitimate interest (website security)

2.3.2 Wordfence Security Plugin

Wordfence Security Plugin may record detailed activity logs, including:

• IP address
• Approximate location (city/country)
• Browser and device information
• Login activity (successful and failed attempts)
• Accessed URLs
• Timestamps

Retention: Stored indefinitely unless manually deleted

Legal basis: Legitimate interest (fraud prevention and security monitoring)

3. Cookies & Similar Technologies

We use cookies to:

• Store user cookie consent preferences
• Protect the website from spam and abuse
• Enable embedded content

We do not use cookies for advertising or behavioral tracking.

You can manage or withdraw consent at any time via the cookie settings on our website.

4. hCaptcha

We use hCaptcha on our contact forms to prevent spam and abuse.

hCaptcha may collect:

• IP address
• Browser and device information
• Interaction data

This processing is governed by hCaptcha’s own policies:

• https://www.hcaptcha.com/privacy
• https://www.hcaptcha.com/terms

Legal basis: Legitimate interest (security and spam prevention)

5. Embedded Content

Some posts and web pages contain files embedded via Google Drive.

When you view an embedded document:

• Your IP address and browser details may be processed by Google
• Google may set cookies or collect usage data

Google’s policies apply:

• https://policies.google.com/privacy
• https://policies.google.com/terms

6. Google Search Console

We use Google Search Console to monitor website performance in search results.

• No personal data is collected directly by us
• No visitor tracking cookies are used
• Google may process aggregated, anonymized data

7. Data Sharing

We do not sell or rent personal data.

Data may be processed by trusted service providers strictly for:

• Website security
• Spam prevention
• Hosting and infrastructure

All providers are expected to comply with applicable data protection laws.

8. International Data Transfers

Some services (e.g. Google, hCaptcha) may process data outside North Macedonia or the EU.

Where applicable, such transfers rely on:

• Adequacy decisions
• Standard Contractual Clauses
• Equivalent safeguards

9. Data Retention Summary

Data Type	Retention
Contact form submissions	As long as necessary
Cookie consent logs	Indefinitely
Loginizer logs	Up to 24 hours
Wordfence security logs	Indefinitely
Server logs	As defined by the hosting provider – Zemi.mk

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at loesjebitola@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time without prior notice. We may update this Privacy Policy (1) to reflect changes in our services, (2) for legal, regulatory or security reasons or (3) to prevent abuse or harm. The latest version will always be available on this page.

By accessing or using this website, you agree to the following Terms and Conditions.

1. About the Website

This website is operated by Zdruzhenie za edukacija i mobilnost LOESJE Bitola (“Loesje Bitola”), a non-governmental organization based in the Republic of North Macedonia.

The website serves as an informational blog and communication platform.

2. Acceptable Use

You agree to use this website lawfully and not to:

• Attempt unauthorized access to the website or admin areas
• Submit malicious, misleading, or abusive content
• Interfere with website security or functionality

3. Content & Intellectual Property

Unless otherwise stated:

• All original content belongs to Loesje Bitola
• Content may be shared for non-commercial purposes with proper attribution
• Embedded documents may belong to third parties and are subject to their own licenses

4. User Submissions

When submitting messages via the contact form:

• You confirm the information is accurate
• You agree not to submit unlawful or harmful content

We reserve the right to ignore or delete inappropriate submissions.

5. External Links & Embedded Content

This website may contain links or embedded content from third-party platforms (e.g. Google Drive).

We are not responsible for:

• External content
• Third-party privacy practices
• Availability or accuracy of external services

6. Website Security

We use security tools to protect this website.

Unauthorized access attempts may be logged and blocked automatically.

7. Availability & Changes

We strive to keep the website available but do not guarantee uninterrupted access.

We may:

• Modify content
• Suspend or discontinue parts of the website
• Update these Terms at any time

8. Limitation of Liability

The website is provided “as is”.

We are not liable for:

• Errors or omissions in content
• Temporary unavailability
• Damages resulting from use of the website

9. Governing Law

These Terms are governed by the laws of The Republic of North Macedonia, without prejudice to applicable consumer protection laws in other jurisdictions.

10. Contact

For questions regarding these Terms, contact us at loesjebitola@gmail.com